FAQ’s

Are your details secured?
leClos auctions use the latest encryption technology. Your payment is processed by Emirates Payment Gateway the leading payment gateway provider in the UAE. leClos auction does not have any access to your credit card details.

What if there is a problem during the order process?
Please contact us on +971 4 220 3633 and we will assist you.

Is it possible to access to the website without signing up?
Yes, you could review the website but for biding login is required.

How to bid?
After signing up, click the Bid Now button.

Where can you get additional information?
Please contact the shop on +971 4 220 3633 or by sending an email inquiry to info@leclos.net

Can someone else collect the order?
Someone else can collect the order as long as they have a valid liquor Licence and they bring the copy of the order confirmation..

Why are my invoices in UAE Dirhams?
From January 1st 2018 the UAE introduced VAT (which is not applied to non-UAE orders) and the Federal Tax Authority regulations state that all invoices must declare a UAE Dirhams value.